Effective Date: September 2026
Desso Supply Chain (“Desso,” “we,” “us,” or “our”) respects the privacy of our clients, prospective clients, and website visitors. Our work often involves access to business and operational information, making confidentiality and responsible data handling a top priority.
This Privacy Policy explains the information we collect, how we use it, and how we protect it.
Information We Collect
We may collect information you provide directly to us through our website, contact forms, email, meetings, or other communications. This may include:
- Name and contact information
- Job title and company information
- Company website
- Information about your products, operations, order volume, shipping locations, and supply chain
- Business needs, challenges, and other information you choose to share with us
When Desso provides services to a client, we may also access or process operational information necessary to perform the services entrusted to us, including information relating to orders, inventory, logistics, warehousing, fulfillment, returns, vendors, carriers, and related business records.
Our website may also collect limited technical information automatically, such as browser type, device information, IP address, pages visited, and general website usage data.
How We Use Information
We use information we collect to:
- Respond to inquiries and communicate with you
- Understand your operation and determine if and how Desso can add value to your business
- Evaluate, establish, and manage business relationships
- Deliver and support our services
- Manage supply chain operations entrusted to us
- Prepare proposals, reports, recommendations, and other business communications
- Operate, maintain, and improve our website and services
- Protect our business, clients, systems, and legal rights
- Comply with applicable legal and regulatory requirements
Client operational information is used only for legitimate purposes related to providing, administering, supporting, or improving the services agreed upon with the client.
Confidentiality and Client Information
We understand that clients and prospective clients may share sensitive or non-public business information with Desso, including information about suppliers, customers, inventory, order volumes, costs, logistics, operational challenges, and business processes.
We treat this information as confidential and use it only for legitimate business purposes associated with evaluating or supporting our relationship with you.
Information submitted through our website does not, by itself, create a nondisclosure agreement or other contractual confidentiality obligation. When additional confidentiality protections are appropriate, they may be addressed through a separate agreement between Desso and the client.
How We Share Information
Desso does not sell personal or client information.
We may share information with trusted service providers that support our business, such as website hosting, email, cloud storage, customer relationship management, analytics, communications, or technology providers.
When providing supply chain services, we may also share necessary information with warehouses, logistics providers, carriers, brokers, technology partners, or other parties involved in executing the services requested by the client.
We may also disclose information when required by law, necessary to protect our rights or the rights of others, or with your authorization.
Data Security
Desso uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
No electronic transmission or storage system can be guaranteed to be completely secure. For highly sensitive information, we may recommend using an appropriate secure method of communication rather than a standard website form.
Data Retention
We retain information for as long as reasonably necessary to support our business relationship, provide services, maintain appropriate business records, comply with legal obligations, or resolve disputes.
When information is no longer reasonably required, it may be deleted or securely disposed of in accordance with our business and legal requirements.
Cookies and Website Analytics
Our website may use cookies, analytics tools, and similar technologies to understand website usage, improve performance, and enhance the visitor experience.
You may be able to limit or disable certain cookies through your browser settings or any cookie controls provided on our website.
Your Information
You may contact us to ask questions about information you have provided to Desso, request that inaccurate information be corrected, or raise a privacy concern.
Depending on applicable law, you may also have additional rights relating to your personal information.
Third-Party Websites
Our website may contain links to third-party websites or services. Desso is not responsible for the privacy practices, security, or content of those third parties.
Updates to This Policy
We may update this Privacy Policy periodically as our business, services, technology, or legal requirements change.
The effective date shown at the top of this page reflects the most recent version.
Contact Us
Questions regarding this Privacy Policy or Desso Supply Chain's handling of information may be directed to:
Desso Supply Chain
info@dessosc.com