Supply Chain as a Service

Supply chain, built and operated for you.

Desso executes your day-to-day operations. From a single capability to your entire supply chain department.

Ways to engage

Three ways to work with Desso.

Engage at the level your operation needs — from targeted capabilities to your full supply chain department.

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Individual capabilities

Pick the specific capabilities you need — warehousing,
fulfillment, inventory management, or another
function, and Desso operates them for you.

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Full day-to-day operations

Desso steps in to run your existing supply chain operation, managing day-to-day execution and improving performance against the metrics that matter most.

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Full supply chain department

Whether you’re building a supply chain from the ground up or transforming an existing operation, Desso becomes your outsourced supply chain department — combining leadership, infrastructure, and day-to-day execution with clear accountability.

What we operate

Your supply chain.

From inbound supplier shipments to returns, Desso keeps deliveries on time, service levels high, and operating costs efficient.

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Strategy

We apply deep industry knowledge to build an agile, scalable supply chain strategy aligned with your goals and cost
objectives — with contingency plans that reduce risk and keep your customers coming back.

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Order Processing

Order intake, validation, and routing across e-commerce, B2C, B2B, retail, and marketplace channels — catching errors early, resolving exceptions quickly, and moving orders into fulfillment efficiently.

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Imports & Exports

International shipments managed across customs, compliance, and documentation — leveraging bonded warehousing and free zones, when appropriate, to reduce landed costs and avoid unnecessary delays.

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Fulfillment

Order fulfillment managed for speed, accuracy, and
flexibility — supporting partial shipments, split orders, bundles, kitting, special handling, and other requirements to meet customer commitments.

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Logistics

Transportation planning, carrier management, and freight execution across your network — continuously evaluating carrier performance to keep deliveries on time, service levels high, and transportation costs in check.

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Exception Management

Supply chain exceptions managed from identification through resolution — escalating issues quickly, coordinating the right partners, and driving corrective action to minimize delays, protect service levels, and prevent repeat problems.

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Warehousing

Storage and facility operations managed for accuracy and efficiency — with inventory positioned strategically
across the network to reduce shrink, shorten delivery times, and control cost.

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Returns Management

Returns managed end to end — from authorization and receipt through inspection, disposition, and restocking — to recover value, reduce cycle time, and maintain a strong customer experience.

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Inventory Management

Inventory control and planning across every location — balancing availability, service levels, and working capital while reducing excess stock and improving inventory turnover.

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Monitoring & Reporting

24/7 visibility across your supply chain — live dashboards, meaningful KPIs, shipment tracking, and exception monitoring that surfaces issues early and keeps performance on track.

How pricing works

Pricing tailored to your operations.

No two supply chains are the same. We tailor our services and pricing to your operational needs.

Our goal is to deliver greater value and flexibility compared to traditional hiring or independent contractor arrangements.

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Tailored

Customized pricing based on a clearly defined scope of
services specific to your operations and growth plans.

Factors influencing pricing include order volumes, number of locations, product requirements, and geographical footprint.

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Flexible

Pricing and payment structures that adapt to your
evolving business needs.

Arrangements may include fixed monthly fees or per-order pricing, depending on your operations and order volumes.

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Predictable

Designed to be simple, transparent, and
predictable.

Whether you're expanding into new markets or experiencing
demand fluctuations, you'll understand the pricing impact.

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Direct Billing

Warehousing, transportation, fulfillment, and other
third-party costs are billed directly to you.

You maintain visibility and control over your accounts,
we manage the providers and coordinate services.

TELL US ABOUT YOUR OPERATION

Build the right level of support for your operation.

Let's Talk